FAQs

Last Updated: 10/03/2025

Welcome to Meridian IT Consultants!

Here are our FAQs

Q. Why is outsourced IT support useful?

A. Outsourced IT support provides cost-effective access to a team of IT experts, reducing the need for in-house IT staff. It ensures 24/7 monitoring, quick issue resolution, and scalable solutions tailored to your business needs.

Q.How does outsourced IT support benefit my business?

A. It helps by improving efficiency, reducing operational downtime, and providing proactive maintenance. It also allows you to focus on your core business while IT professionals handle your technical needs.

Q. How should I approach outsourced IT support?

A. Start by identifying your IT requirements and challenges. Research reputable IT service providers, assess their expertise and offerings, and discuss custom solutions that align with your business goals

Q. Why is cybersecurity important?

A. Cybersecurity protects your business from data breaches, ransomware, and other cyber threats. It ensures compliance with regulations such as GDPR and safeguards sensitive information.

Q. What are the initial steps to consider for cybersecurity?

A.Begin with a risk assessment to identify vulnerabilities, create a cybersecurity strategy, implement protective measures (like firewalls and encryption), and provide staff training.

Q. How can cloud computing help my business?

A.Cloud computing offers scalability, cost-efficiency, and remote accessibility. It simplifies data management, enhances collaboration, and provides disaster recovery options

Q. What are the different types of cloud computing?

A.The main types are:

• Public Cloud: Shared resources managed by a third party, ideal for scalability and affordability.
• Private Cloud:Dedicated resources for a single organisation, offering enhanced control and security
• Hybrid Cloud: A combination of public and private clouds, balancing flexibility and control

Q. Why is network management important?

A. Effective network management ensures reliable connectivity, minimises downtime, and enhances security. It supports seamless communication and optimised performance.

Q. How does network management benefit my business?

A.It identifies and resolves network issues quickly, prevents security breaches, and ensures consistent performance for your business operations.

Q. How should I approach network management?

A.: Begin with a network audit to identify weaknesses, implement robust security measures, and schedule regular performance checks and upgrades

Q. Why is backup and recovery important?

A.Backup and recovery protect your business from data loss due to hardware failure, cyberattacks, or human error. They ensure business continuity and fast recovery during disruptions.

Q. How can backup and recovery benefit my business?

A.By securing critical data through automated backups and disaster recovery plans, you can minimise downtime and maintain productivity during unexpected events.

Q. What are the steps to implement backup and recovery?

A. Identify critical files, set up secure backups, develop a disaster recovery plan, and regularly test the recovery process.

Q. Why is remote work support essential?

A. Remote work support ensures employees can work securely and efficiently from any location. It improves flexibility, productivity, and employee satisfaction.

Q. How should I approach remote work support?

A. Start by implementing secure VPN access, collaboration tools like Microsoft Teams, and remote desktop services. Provide training and continuous support for employees.

Q. What are the main IT challenges faced by local shops and small businesses?

A. They often struggle with limited budgets for IT, outdated systems, and lack of cybersecurity measures.

Q. What IT challenges do professional services firms face?

A. They require secure systems for sensitive data, efficient collaboration tools, and compliance with industry regulations.

Q. How does IT help healthcare and education providers?

A. : IT ensures data protection, streamlines administrative tasks, and provides reliable systems for managing patient and student information.

Q. What IT issues do Urban Infrastructure Services companies encounter?

A. These companies need robust IT infrastructure to support project management tools, remote access to designs, and reliable communication systems.

Q. Why do co-working and co-living spaces need IT support?

A. These spaces rely on seamless network management, secure data sharing, and integrated facility management systems to meet tenant demands.